Privacy Policy - Concept Medical
Privacy Policy

Privacy Policy

We are committed to protect the privacy and security of your personal data. We advise you to carefully read this Privacy Notice (“Notice”) so that you are aware of how, where, and why we are using your personal data.

    Your privacy is very important to us. This Notice sets out the way in which we process your information when you use our Website or other digital platforms in accordance with data protection laws.
    This Notice applies to individuals visiting our Website. The Notice applies only to the information we collect through our Website, in email, text, forms and other electronic communication received through or in connection with our Website.


We may collect personal data on this website, including information we collect while performing business transactions and information we collect from other sources, as permitted by law.

We may collect your personal data including but not limited to

  • Various usage and user metrics when you visit and use our Website including but not limited to cookies, IP addresses, device and software identifiers, referring and exiting URLs, onsite behaviour and usage information, feature use metrics and statistics, usage history, and location data. While some of this data is captured directly from you, for example, by way of web forms and web log servers, others can be captured indirectly from third parties, for example, tracing organization details, preferences, and interests on the basis of IP address and browsing history respectively.
  • Information that you provide to us for the purpose of registering to use the Website, subscribing to the Company’s service, posting material, requesting further services and/or applying for a position of employment with us, including but not limited to your job title, name, address, telephone number, e-mail address, social media profile, curriculum vitae / resume, skillset, preferences, and interests.
  • Information that you provide to us by completing any other forms on the Website or if you contact us with comments or specific requests (including but not limited to your name, address, telephone number, and e-mail address). We may also ask you for information when you report a problem with the Website.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.


We may process your Personal Data through the following means:

  • Cookies;
  • Web job application forms/careers applications;
  • Web forms;
  • Newsletter sign-ups;
  • Registration for an event/activity;
  • Information request mechanism (for example, Contact Us).


Cookies are alphanumeric identifiers with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer, that is to say, cookies cannot access any other information on your computer.

Our Website uses these cookies to collect information and to improve our Service by making your interaction with us faster and more secure. They may be used for the purposes of managing your preferences, maintaining and optimizing security, marketing, communication, analytics, and research.

We majorly use below types of cookies:

  • Essential Cookies or Strictly Necessary Cookies – These cookies are essential to the functioning of our Website and for you to move around the Website. Without these cookies, certain features could not function. No information about your browsing habits is gathered by these cookies.
  • Functional Cookies – These cookies remember how you prefer to use our Website and improve the way our Website works. These are persistent cookies that help us recognize you as an existing user, so it’s easier for you to return to our Website without signing in again. After signing in, the persistent cookies stay on your browser and will be read when you return on to our sites. These remain on your computer/device for a pre-defined period of time.
  • Performance Cookies – Some cookies help us with the performance and design of our Website. For example, these cookies show us statistics, which are the most frequently visited pages on the Website, help us record any difficulties you have with the Website, and whether our advertising is effective or not.
  • Targeting or Tracking Cookies – On certain pages of our Website, we use cookies to help us understand your interests as you browse the Website, so we can tailor and deliver to you a more personalized service in the future. This assists us in delivering relevant, interest-based ads to you.

If you do not want to receive cookies, most browsers allow you to control cookies through their setting preferences. However, if you do turn off cookies in your browser, you will not be able to fully experience some of the features our Website.


When we process your Personal data, we do so primarily in connection with marketing, sale, and promotion of services which we provide or which are procured using our services and to improve and enhance the range of those services and offerings. We may process your personal data for recruitment, communication, sales and marketing, registration and subscriptions purposes, where processing is necessary for the purpose of pursuing our legitimate interests.


We generally use the information to establish and enhance our relationship with our users for the following purposes:

  • Communication – We may use your information to administer and provide services you request or have expressed an interest in, to communicate with you in case of any inquiry or support, for sending newsletters, updates and promotional materials, for seeking your opinion and feedback and personalize, to notify you about changes to our service, and/or tailor any communications that we may send you.
  • Career Offering – We provide career options on our Website for the users. They can apply to them using our online forms/links by registering with us. Once you are registered with us, we may use your personal data for various job openings that we have in our company and for sending you communication in case of job vacancies.
  • Advertising – We may use your information to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data and marketing preferences we capture. We may permit certain third party companies to help us tailor advertising based on use.
  • Activity Tracking – We may use your information to track your activity on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalize and/or tailor any marketing communications that you may consent to receive from us.
  • Optimization- We may use your information to operate, improve and maintain our site, to prevent fraud and abuse.
  • Information Sharing – We may use and share your information with third parties with whom we have contractual relationship.

We keep your personal data only for the duration of legitimate business requirements or as required by law.


As a global business, we may transfer your personal data to servers, entities and partners or other trusted third parties based in other countries so that they may process personal data on our behalf. By using our Website or otherwise providing us with your personal data, you agree to us doing so in accordance with the terms of this Privacy Notice and applicable data protection laws and regulations. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance our data protection policy, which is in line with applicable data protection legislation. We may also transfer your data to third party service providers and web analytics tool providers. CMI may permit certain third party companies to help CMI tailor the advertising that it thinks may be of interest to you, based on your use of our Website.


We understand the importance of taking extra precautions to protect the privacy and safety of children using our Website. The Services are not intended for users under the age of 16. We do not knowingly collect any Personal data from children under 16 or market to or solicit information from anyone under the age of 16. If we become aware that a person submitting Personal data is under 16, we will delete all the information as soon as possible unless it is with the consent and involvement of a parent or guardian. If you believe we might have any information from or about a child under 16, please contact us at


We have implemented appropriate physical, electronic, procedural and managerial procedures to safeguard your information against loss, unauthorized access, misuse or modification. We require any third parties processing your information to do the implement the same levels of protection with respect to your data. We strive to use commercially acceptable means for protecting your information.


This Notice is effective as of {date}*. We reserve the right to update or change this Notice at any time, and we will provide you with the updated Notice when we make any substantial updates at the earliest either through email or by providing a prominent notice of change on the Website. You should check the Notice periodically. Your continued use of the Website after we post any modifications to the Notice on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Notice.


From time to time we may provide links to the websites of other organisations, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Your rights and your personal data

We will respect your legal rights in relation to your data. Below are the rights granted to individuals located in the General Data Protection Regulation, and CMI is committed towards protection of the same.

  • The right to access information: At any point you can contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we obtained the information from. Once we have received your request we will respond within one month.
  • There are no fees or charges for the first request but additional requests for the same data may be subject to an administrative fee.
  • The right to correct and update the information: If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
  • The right to have your information erased: If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold.
  • When we receive your request we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose(s).
  • The right to object to processing: You have the right to request that we stop processing your data. Upon receiving the request, we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue to process your data. Even after you exercise your right to object, we may continue to hold your data to comply with your other rights or to bring or defend legal claims.
  • The right to data portability: You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within one month of receiving your request.
  • The right to withdraw your consent: to the processing at any time for any processing of data to which consent was sought. You can withdraw your consent easily by telephone, email, or by post (See Contact Page).
  • The right to object to the processing: of personal data where applicable.
  • The right to lodge a complaint: with the Data Protection officer at
  • How long do we keep your personal data?

We retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, CMI takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.